Terms and Conditions of Trade

The following constitute the terms and conditions of business between us, the Supplier of goods and services, and you, the Client. Please ensure you read these terms before using our services. By using our services, you are agreeing to these terms. Services include anything offered by JC McCall Plumbing Contractors Ltd across our Plumbing, Gas, Drain Laying and Maintenance Divisions.

  1. Price: Where a quotation has been given for work to be performed, that a quotation remains valid for 20 working days. Your acceptance of our quotation/offer must be confirmed in writing prior to commencement of work. We may withdraw that quotation at any time before acceptance.
  2. Quoting: Where time is given to provide a requested quote, this time may be charged to the customer and only deducted if the client goes ahead with the quoted job.
  3. Goods and Services Tax (GST): All quotations are exclusive of GST. The customer shall pay GST in addition to the price quoted.
  4. Payment: This is a payment claim under Section 20 of the Construction Contracts Act 2003 (CCA). Payment is due within 7 days, unless prior arrangements have been made. Where work is undertaken over a period exceeding one month, invoice will be issued for progress payments covering work done and costs incurred up to the date of the invoice. If you disagree for any reason with the claimed amount, you will respond to us before payment is due. Non-communication of disagreement before due date shall constitute acceptance of claimed amount. Overdue payments shall attract interest at a rate of 2% per month or part month calculated on a daily basis from the due date for payment until payment of the account in full, and any expenses incurred by us in recovering this debt shall be added to your account.
  5. Disputes: If any dispute or difference arises in connection with work done or payments claimed by us, or any other matter pertaining to business between us and you, we or you shall refer the dispute to adjunction in terms of Part 3 of the Construction Contracts Act 2003 (CCA), or to the Plumbers, Drainlayers & Gasfitters Association of which we are a member for settlement through that Association Disputes Procedure. For the purposes of s.22(1)© of the CCA, the Plumbers, Drainlayers & Gasfitters Association shall be the nominating body.
  6. Ownership: Any goods and materials supplied by us shall remain our property until paid for in full and while any money is due to us. If any money remains unpaid or you are in breach of any obligation to us, we or our agents are authorized by you to enter your premises (or premises of contracted work) to recover and resell any of those goods and materials. We may require you to facilitate registration of a Financing Statement under the Personal Property Securities Act 1999 to give us a Perfected Security in any goods supplied.
  7. Risk: All goods and materials are at your risk while on your premises or premises under your control. Any loss arising from theft, destruction or damage from whatever cause shall be borne by you.
  8. Installation: You shall give us access to the site and provide proper facilities for carrying out the work including use of any existing goods or passenger lifts, cranes, hoists and builder’s scaffolding. Unless specified otherwise, the contract does not include any structural or other alteration to any part of the building. Access and facilities shall be provided within a reasonable time after acceptance of this contract or at a date notified by you and agreed on by us in writing. You shall inform us of any hazards in the workplace to which we may be exposed in working on your premises/contracted job.
  9. Time to completion: We will complete the work within a reasonable time and will endeavor to meet any target date you make known to us. Should it be necessary to work outside ordinary working hours to meet your completion target or due to any other circumstances outside of our control, you will be liable for any other cost incurred.
  10. Consents: You are responsible for obtaining any consent or other authority necessary for the work, and will provide that to us on request. Where a building consent is required and you have failed to obtain it, we may lodge a building consent application as your agent and at your expense.
  11. Warranty: We guarantee that we will remedy any defective workmanship and replace any faulty material that is reported to us in writing within 90 days of completion of the contract. This performance guarantee does not extend to any goods or materials supplied by you. In the case of work covered by the Consumer Guarantees Act 1993, this warranty is in addition to any rights you may have under the Act.
  12. Strikes, etc: We are not liable for any delay or damage caused directly or indirectly by weather condition, labour disputes, strikes, accidents, fire, failure of manufactures to deliver and any other events beyond our reasonable control.
  13. Variations: Once our quotation/offer has been accepted, no variation to the scope of work or to these terms and conditions shall be valid unless agreed in writing.
  14. Plan and specifications: We shall be entitled to rely on the accuracy of and shall not be obliged to check any plans, specification and other information supplied by you. We shall bear no responsibility for any goods supplied in compliance with those plans and specifications.
  15. Privacy Act: You authorise us to use information collected from you and to collect information from third parties for the purpose relating to performance under this agreement.